ALEXA THE SNOOP

Some people have told us they’d never buy a smart speaker with Alexa, because they don’t want to be spied on. If you already have one, and are a bit worried that all your questions to the device have been recorded, here’s how to erase them forever. In the Alexa app, go to “Settings” and then “History.” You can delete the recordings one by one. Or if you want to delete them all in one fell swoop, open a web browser, such as Chrome or Firefox, and search on the phrase “Amazon manage my content and devices.” Then click on “Devices” and on the three dots to the left of your Echo or Echo Dot. Click “Delete Voice Recordings.” However, […]

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GETTING BACK ON TRACK

The first time we used a Macbook Air, moving our finger on the trackpad caused the screen to jump around like mad. So-called “gestures” can whisk you away to a new place, shutting down whatever you were working on. Recently, a friend complained of this too, so we looked up the solution. These gestures are amazingly abundant on the Mac and are supposed to offer you alternative ways to interact with your computer. But if you find them as annoying as we do, here’s what to do: First, click on the Apple logo in the upper right of your screen. Then choose “System Preferences.” Click “Trackpad.” Note the three tabs, including “More Gestures.” Click a tab to see what’s under […]

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TV OR NOT TV

A reader writes that his daughter signed up for “Hulu Live,” dropping her cable TV. What do we think? It’s $40  a month for more than 60 channels. Similar services include YouTube TV, Playstation Vue (no Playstation required), Sling TV, and DIRECTV Now. They’re all about the same price except for Sling TV, at $25 a month, which we haven’t had a good experience with. We currently pay AT&T $167 a month for TV. So we’re trying out the seven-day free trial of  the $40 a month Hulu service. So far, it’s OK, not great. Hulu Live brings us our live favorites: Wheel of Fortune, Jeopardy and 60 Minutes, as well as sports. It also has our favorite movie channel, […]

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FIRE UP THE TABLET

Joy left her Kindle Fire tablet in the gym. At first we thought it was somewhere around the apartment but it never turned up. So she decided to bite the bullet and buy Amazon’s “Fire HD 10.” It’s $150 and looks as good as an iPad for less than half the price. She got it in blue. She knew the old one had been stolen as soon as she turned on the new one; now there was one Portuguese and two Chinese dictionaries. Some circumstantial evidence is pretty suspicious. So she went to the “Manage your Kindle” section of Amazon and de-registered the old device. The Kindle Fire HD 10 and HD 8 come with Alexa, Amazon’s voice assistant. It […]

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NEW ISN’T ALWAYS BETTER

We were roped in by Google’s one-day offer of a nice discount on a new phone; it came with a gift card from AirBNB, worth the cost of the phone, plus $225 for our old phone. But when we got the new phone, the Pixel 3, we decided to return it. The sound quality was muffled, said Bob. Joy couldn’t tell if it was better or worse, but she’s not the audiophile Bob is. This opens the way for a bit of high dudgeon. That is to say, an incensed tirade. One of the great flaws of the high-tech industry is adding improvements where none are needed. We have been writing about this stuff for so long that we now […]

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THE DAY OF THE PAINTER

All of the artists we know paint the old-fashioned way: with a brush. But we’re fairly awed by what you can do with a mouse or a tablet. The new Corel “Painter 2019” is out, and it’s worth taking a look at what artists are doing with it. Some of these people start with a photo, and produce the kind of work sold at art festivals. After some digging we found them on Instagram. Go to Instagram.com/CorelPainter to get a little awe for yourself. We were curious about trying it ourselves. So we installed the free trial version from painterartist.com, and clicked on “Discovery Center” inside the program. This was Joy’s job, and she encountered some difficulty right away. Tutorials […]

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SAVE THE JUICE

“Save the juice. Save the juice.” That comment is from a sign in Thomas Edison’s laboratory in Menlo Park, New Jersey. The rest of the of the sign rhymes, with the added line: “Turn off the lights when not in use.” Frugal guy, Edison. So taking that advice up to modern times, we took out our wallet, blew off the dust, and cracked it open to the tune of $10 to buy a timer for our phone charger. According to AccuBatteryApp.com, you can’t overcharge your phone’s battery, but leaving it plugged in too long is bad for its health; the battery degrades. Well, we do that a lot, and decided to take measures to overcome our lack of self- control. […]

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BROTHER, WHERE ART THOU?

A reader innocently called a tech support phone number he saw on the Brother Printers website. It turned out to be a scam. Unlike “click bait,” which leads you to fake news stories or other web sites, this one goes after your wallet. When our reader called the supposed tech support number, he was told they needed to take control of his Macbook Pro to fix a major problem. They said he had a lot of “stuck” and “sleeping” files (whatever those are), and added he needed to pay $299 a year for a firewall. Fortunately, he said “no.” He added: “They told me there was no way that I would get the printer to work without their firewall!”  But […]

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HOW BOUT FREE PHONE SERVICE?

A reader latched onto his wife’s old Samsung Galaxy phone, now that she has a new one. At first he thought he needed a cheap phone service to go with it. We suggested a Tracfone plan for $7 a month — $21 every 90 days for 60 minutes of talk time. But he decided to go even cheaper: use free Wi-Fi to make calls. If you use Google Voice, Google Hangouts, Skype or some similar service to make calls, you don’t need a dedicated phone service. Search on “How to Make Phone Calls and Texts from your Smart Phone without Cell Service,” which leads to full instructions at HowToGeek.com. (Gotta love that name.) But what about the landline? You know, […]

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BACKING UP AND BEEPING

We recently mentioned using “File History” in both Windows 10 and Windows 8 because it backs up changes you make to your files. You can find it by typing the name in the Windows search box. Another solution is “Google Backup and Sync.” It’s free and somewhat simpler and works for both Windows and Mac. It automatically backs up all your files, or just the ones you mark; it also keeps tracks of the files you delete. We were deleting some old stuff recently and Google Backup  popped up with a message to ask if we wanted to also delete them from our Google Drive account, which is online storage. This is also free and if you use Gmail for […]

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