IS IT CHEAPER TO PRINT YOUR OWN PHOTOS?

Are you better off using an online photo service like Shutterfly or doing it at home? If you count the pennies, Shutterfly wins. Ink and paper in bulk cost around 12 cents per photo, the same as Shutterfly. But that’s not counting the cost of your printer, and the annoyance of paper jams and hassles. Possible further problem: the ink can dry up and clog the printer if you don’t use it much. We once lined up six printers that had clogged because of infrequent use. If you need a print immediately, places like Walgreens and CVS will let you pick up your photos a few hours after you order them. We use our printers, an Okidata laser and a […]

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GETTING BACK ON TRACK

The first time we used a Macbook Air, moving our finger on the trackpad caused the screen to jump around like mad. So-called “gestures” can whisk you away to a new place, shutting down whatever you were working on. Recently, a friend complained of this too, so we looked up the solution. These gestures are amazingly abundant on the Mac and are supposed to offer you alternative ways to interact with your computer. But if you find them as annoying as we do, here’s what to do: First, click on the Apple logo in the upper right of your screen. Then choose “System Preferences.” Click “Trackpad.” Note the three tabs, including “More Gestures.” Click a tab to see what’s under […]

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NEW ISN’T ALWAYS BETTER

We were roped in by Google’s one-day offer of a nice discount on a new phone; it came with a gift card from AirBNB, worth the cost of the phone, plus $225 for our old phone. But when we got the new phone, the Pixel 3, we decided to return it. The sound quality was muffled, said Bob. Joy couldn’t tell if it was better or worse, but she’s not the audiophile Bob is. This opens the way for a bit of high dudgeon. That is to say, an incensed tirade. One of the great flaws of the high-tech industry is adding improvements where none are needed. We have been writing about this stuff for so long that we now […]

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YOUR STUFF ON FACEBOOK

Did you ever want to see everything you ever posted on Facebook? You can download all that stuff and it comes in as folders. Double-click and they open up. A surprising bonus is the photos you posted and have long forgotten, are all still there. Go to www.facebook.com/Settings. They’re you’ll see a message which reads: “To download your information, go to “Your Facebook Information.” Click on those words to go there, then click “view” next to the word “download your information.” From there you can either download everything or uncheck the boxes next to stuff you don’t care about. We chose “download all,” and were pleasantly surprised at how organized it was. We first clicked the “Comment” folder and saw […]

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ONE MINUTE ON THE INTERNET

From The Guardian, a British newspaper, we learn that one minute on the Internet looks like this: 156 million emails, 29 million text messages. Wait, we’re still not through. One point five million Spotify songs, four million Google searches, two million minutes of Skype calls, 350,000 tweets, 243,000 photos posted on Facebook, 87,000 hours of Netflix, 65,000 pictures put on Instagram, 25,000 posts on Tumblr, 18,000 matches on Tinder, and 400 hours of video uploaded to YouTube. If you take just the online video watched on websites, YouTube, Netflix and webcams, you have 77% of the world’s internet traffic. Whew! The Readers Bite Back We recently wrote that there’s no reason to have a terabyte drive if you don’t have […]

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HEY GOOGLE, START THE CAR

If you’re out of favor with the Mafia, you need this. It’s the Google Home smart speaker, or the free “Google Assistant” app on your phone. You can sit on your couch and say “Hey Google, start my car.” If it doesn’t blow up in three minutes, you might as well get in and go. This currently works with new Hyundais, Mercedes  and BMWs. More are likely to join in soon. The Hyundai program is called “Blue Link,” and requires either a 2017 or later Hyundai, or one of a dozen models from 2016 or a few from 2015. Besides starting your engine from the couch, you can set the interior temperature, send points of interest to the car’s navigation […]

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DEFEND YOUR PHONE

Users and Apple say the iPhone is the safest smartphone out there, but you can make it safer still. Start with the log-on. Do you use a fingerprint? You should. Joy initially had difficulties getting her Android phone to recognize her index finger. The solution was to use more fingers. Now she uses her middle finger to get into the phone, and this one rarely misses. (No comments, please.) If you have an iPhone X, you can use your face instead of a fingerprint. It’s rumored that all iPhones coming out this fall will have “Face ID.” It’s inevitable. What about a hacker breaking into your iCloud account on the web? It’s a good idea to set up “two-factor identification.” […]

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OUR FAVORITE PHONE SERVICE

We like Google’s “Project Fi” cell phone service so much we wish it were available on every phone. Until recently, you could only get it on a Google Pixel or Nexus phone. Now they’re branching out to LG and Motorola. The price is the best part. Project Fi offers unlimited calls and texts for $20, with each gigabyte of data costing $10. You only pay for what you use. Our bills have ranged from $26 to $36. If you use more than six gigabytes, they cap the maximum charge at $60, the rest is free.  The service itself, despite the Google name, comes from T-Mobile, US Cellular and Sprint, whichever signal happens to have the strongest signal for your location. […]

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CAN YOU BE SUED FOR AN ONLINE REVIEW?

Online reviews can get people in trouble. In a case reported by the Washington Post, angry friends of a bride and groom accused a wedding photographer of being a con artist for holding photos “hostage” until an extra payment was made. The photographer went to court and won more than a million dollars in damages. Thanks to the First Amendment, you can say almost anything you want in an online review of a product or service. Almost. If you say something like “scammer” or “con artist,” that’s accusing someone of illegal activity; you don’t want to do that unless you can back it up, When writing an online review, be sure to use phrases such as “I didn’t like X,” […]

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BROTHER, WHERE ART THOU?

A reader innocently called a tech support phone number he saw on the Brother Printers website. It turned out to be a scam. Unlike “click bait,” which leads you to fake news stories or other web sites, this one goes after your wallet. When our reader called the supposed tech support number, he was told they needed to take control of his Macbook Pro to fix a major problem. They said he had a lot of “stuck” and “sleeping” files (whatever those are), and added he needed to pay $299 a year for a firewall. Fortunately, he said “no.” He added: “They told me there was no way that I would get the printer to work without their firewall!”  But […]

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