LOST IN THE AMAZON

Everyone in our building is Amazon-nuts, including us. The boxes pile up like mountains in the package room. The lady who handled them quit. We are just as Amazon-mad as everyone else. We can’t help but be impressed by Amazon’s bargains and free shipping. But they don’t always have the cheapest price. And yet, nearly every thing we get comes from Amazon or one of its five million vendors. We ordered a bed and mattress from Amazon for about $600 less than the local store was charging. The order page had an option to have the old bed hauled away. But that moved back the delivery date a couple of weeks. We nixed that and called a local guy to […]

Read more

WEARABLE MARVELS

We were invited to preview the first-ever wearable tech exhibit at the Museum of Science and Industry in Chicago. We came. We saw. We were disappointed. Self-lacing shoes got our attention right off. Nike’s version of Marty McFly’s “Back to the Future” shoes worked fine in the exhibit but aren’t playing well in the rest of the country. As the Washington Post reported recently, at least one user said his shoe lost connection to the Internet and wouldn’t lace. He couldn’t tie it manually because the shoe’s software was buggy. Pushing onward, Nike will come out with shoes that collect information about your athletic performance. In another part of the exhibit, we saw the late actress Marlene Dietrich’s 1950s tech […]

Read more

JOY CATCHES A PHISH

Recently we told you about a Google quiz from phishingquiz.withgoogle.com. It lets you know whether you’re good at spotting hacking attempts in your email. Even so, we almost fell for one ourselves. We got an email that seemed to be from AT&T, telling us: “You recently talked with someone at AT&T or told us online you forgot your User ID.” It listed our user ID and links to going paperless, setting up auto-pay, or getting AT&T news. All of that looked exactly like a standard AT&T email. It even listed the correct phone number for AT&T.  We called it up and the rep said the email was a phishing attempt. She warned us not to click on anything. But it’s […]

Read more

CAN YOU CATCH A PHISH?

A quiz by Google reveals how good you are at spotting the difference between a legitimate email and a phishing attempt. Phishing is a way that thieves try to steal your password and credit card information while concealing their identity. The message may even appear to be from someone you know. Learn to avoid the punches at phishingquiz.withgoogle.com. They’re not as obvious as you might expect. One of the emails in the quiz provides a link to what looks like a document from Google Drive. But  a couple of dashes in the link should tip you off that it’s phoney. The trick is, you’ll only see those dashes if you hover over the link in the email. In any email […]

Read more

HEY GOOGLE, START THE CAR

If you’re out of favor with the Mafia, you need this. It’s the Google Home smart speaker, or the free “Google Assistant” app on your phone. You can sit on your couch and say “Hey Google, start my car.” If it doesn’t blow up in three minutes, you might as well get in and go. This currently works with new Hyundais, Mercedes  and BMWs. More are likely to join in soon. The Hyundai program is called “Blue Link,” and requires either a 2017 or later Hyundai, or one of a dozen models from 2016 or a few from 2015. Besides starting your engine from the couch, you can set the interior temperature, send points of interest to the car’s navigation […]

Read more

DEFEND YOUR PHONE

Users and Apple say the iPhone is the safest smartphone out there, but you can make it safer still. Start with the log-on. Do you use a fingerprint? You should. Joy initially had difficulties getting her Android phone to recognize her index finger. The solution was to use more fingers. Now she uses her middle finger to get into the phone, and this one rarely misses. (No comments, please.) If you have an iPhone X, you can use your face instead of a fingerprint. It’s rumored that all iPhones coming out this fall will have “Face ID.” It’s inevitable. What about a hacker breaking into your iCloud account on the web? It’s a good idea to set up “two-factor identification.” […]

Read more

STAY CALM AND SNUGGLE DOWN

Cozy up and get under the covers. “Calm,” is an app for your computer or phone and helps you fall asleep by telling you bedtime stories or providing music, nature sounds, and meditation lessons. We feel sleepy just talking about it. Their latest story is a Grimm’s Fairy Tale that claims to be the first one ever produced by artificial intelligence. It puts robots to sleep. Besides that, there are 80 stories written by actual humans. New ones come out almost every week. A couple of those are narrated by Stephen Fry, who played the helpful butler “Jeeves” in the “Jeeves and Wooster” TV series. We listened to “Blue Gold,” about the lavender trade. The only way it could have […]

Read more

WHO’S THAT DOWN THERE?

This is one of the weirdest cases we’ve ever heard of from a reader. A woman wrote to say that anyone replying to her emails was redirected to a hacker. We tried writing her back, and sure enough, we saw her email address change before our eyes. An extra letter was automatically inserted. We didn’t put it there, we just hit “reply.” Off it went to the hacker. The next time, we hit “reply” we carefully erased the “send” address and put in the one without the extra letter. This was beyond annoying for the reader. Friends thought she was getting their email but those messages all went to the hacker instead. She first tried getting help from “Geek Squad” […]

Read more

HERE THERE BE TYGERS AND ALL MANNER OF STRANGE BEASTS

One of our frequent correspondents had a near miss. That’s a near miss from disaster when he got a phone call telling him his PayPal account had been compromised and he owed $340. The caller said they could fix the problem for $299 but they needed to take control of his computer. They said they needed his bank account number too, so he gave it to them. There was a lot of background chatter on the caller’s end of the line. The red flags went up, the rockets exploded and the bells started ringing. He turned off his computer, told the caller he just had a power outage, hung up and moved everything from his checking account to his savings […]

Read more

WHAT’S THE CACHE?

There’s an old Hollywood joke about the devil going to visit a talent agent and telling him he can put together any movie he wants, with any actors he wants, and no budget limit and the only thing he has to provide in return is his immortal soul. The agent thinks about this for a minute and says: “What’s the catch?” So our Gmail slowed to a crawl, and for a few seconds we couldn’t figure out why. But a Google search came back with the answer: It’s the cache, stupid. Well all right they didn’t say stupid; we filled that in ourselves. All the images that come up when you browse the web are “cached,” sort of the internet’s […]

Read more