PRINTER PROBLEMS

Over the years, companies have sent Bob Schwabach and me a lot of printers for review. We once lined up six of them and they were all clogged. After hearing from readers on this topic, I’m tempted to start a Cloggers Anonymous. “My sister has an Epson XP-446 that seems to have been clogging up since just after she bought it,” one guy wrote. “She doesn’t print much and suspects the printheads are clogging between uses. Is it worth buying the $25 kit to clean the heads or should I just get her a new printer? I am concerned it will just clog up again.” “You probably don’t need a new printer or a cleaning kit,” I told him. “You […]

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BYE BYE ROBOT VACUUM

When a young relative gave me a robot vacuum last Christmas, I got excited. Sure, it wasn’t a Roomba, only a $140 knock-off. But it jump-started my vacuum adventure. The “LeFant 300 M” robot did a great job, but I had to babysit it. It would go back and forth, practically on the same path, on a faux Persian rug from Home Depot, though it did better on wall-to-wall carpet. After awhile, I got bored and left the room. That’s when disaster struck. It made a beeline for the strings that pull up the blinds. After having a good chew, it burned itself out. I could still start it up, but after a few seconds it would stop and bleat […]

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NOT READY TO CUT THE CORD? THEN AT LEAST PAY LESS

Every year I consider dropping cable TV. Then I call AT&T and they offer me a deal. Using an ace negotiating technique — I simply ask– I got the bill down from $165 to $90  before it rose again. The discount ends every year if I don’t call to renew it. So this time I told AT&T: “ I don’t need cable; I have Amazon Prime and Netflix.” (If I miss “60 Minutes,” I’ll put rabbit ears on the set.)  AT&T offered me Internet-only service for $40 a month with a 1024 gigabyte limit. Is 1024 gigabytes enough? Currently, I’m averaging only 50 GB a month. What if I become a movie maniac? That’s OK too. A high-definition movie uses […]

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ABOVE THE FOLD

Remember the first Samsung Fold phone? You could unfold it to get a much larger display. What a dud. Now they’ve announced their third foldable phone: the “Galaxy Z Fold 2 5G.” The reviewers of the first Fold went ballistic over cracking screens, black-outs and an unsightly bulge that appeared below the display. They also hated the bulky hinge. (This follows Bob’s general rule: Never buy anything with a low serial number.) The new Z Fold 2, Samsung’s third foldable phone, is getting good reviews, even before it’s out. There’s less of a gap between the screens. The hinge is better. Though some reviewers suspected a plastic screen, it’s actually ultra-thin glass. Samsung poured dirt and gravel all over it […]

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GOING PRIVATE

Until recently, we thought that the only time you need a Virtual Private Network or VPN is when you are using a Wi-Fi connection away from home. The idea is to prevent hackers from breaking in. But you might want that protection at home too. Though hackers likely can’t get in when you’re on your home Wi-Fi, a VPN prevents anyone from seeing the data you transmit over the Internet. That includes your Internet Service Provider, which most likely sells your information to advertisers. When we searched on the phrase: “Does AT&T sell my info?” we got an AT&T form titled “Do Not Sell My Information.” Filling it out would stop the practice. They say they sell it so we […]

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DROPPING THE PASSWORD

One of the most annoying features of Windows is the sign-in. This is the so-called “default” setting, which is to protect you from someone else using your computer. Of course, you may know that you’re the only person using that computer. But what if someone sneaks into your home in the middle of the night, just so they can watch movie trailers from Netflix?  Ah ha!  Fortunately, we can save you. To remove the sign-in, go to the search bar in the lower left of your Windows screen, and type the letters “netplwiz” without the quotes. We know that doesn’t make sense but just do it. When it comes up, uncheck the box next to “Users must enter a username […]

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A NEW SMART SPEAKER

After accidentally dumping a load of cinnamon on our Echo Dot, Alexa wouldn’t talk to us any more. No matter. We decided to get a better smart speaker: the Sonos One. The Sonos One (Gen 2), for $200, lets you talk to either Alexa or Google Assistant when you want music or answers to questions. The sound is great but it didn’t exactly blow us away. Unless we’re talking literally. Joy upped the volume on George Gershwin’s “Rhapsody in Blue” during the quiet part, then forgot about it. When we asked Alexa for the time the next morning, we were blasted out of bed. Before buying the Sonos One, we looked at comparisons between it, the Amazon Echo Studio  and […]

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A CAMERA FOR KIDS

We recently babysat our neighbors’ kids, ages 9 and 6, and had as much fun as they did with a camera that prints black and white photos. It’s called “My First Camera Insta 2” and is $100 on Shop.Oaxis.com. We were impressed by how quickly the girls got the hang of this thing. We only had to show the oldest how to do it once, and she taught the youngest, who got it just as quickly. Take a photo, press the gallery mode button, then the print button. If the paper jams, just give it a little tug. This only happened once in our tests. This is not a Polaroid-type camera. The prints you get come out on a roll […]

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THE WALKMAN LIVES

The first portable electronics gadget we ever had was a tape recorder, though we both remember the portable record player in a suitcase. Later, we both had Sony Walkmans. Did you know they’re still popular? Over 400 million Walkmans as of 2014– mainly used for listening to music on the fly — have been sold, according to TheVerge.com. In the 41 years since the first one, they’ve gone from cassette players to CD to Mini-Disc to MP3 to streaming music. Recently, we wondered why people still buy Walkmans, instead of listening to music on their phones. A reader told us the Walkman is superior. For one thing, you can store music in the “wav” file format, which takes up more […]

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JUST GOOGLE IT

More often than not, the best way to solve a problem is to Google it in the same words you would use when describing the issue to your techiest friend. Recently we were trying to digitize our CDs so we could play them on our computer, but Windows Media Player couldn’t identify any of the tracks. We were stuck with “Unknown Album” and “Track 1,” “Track 2,” etc.  Windows Media player is supposed to name your tracks automatically, but it didn’t. The Windows Troubleshooter popped up to tell us that our media player was corrupted but offered no solution. It dumped us out on a general Microsoft page where we could search vast reams of info from other users. So […]

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