YOU RANG?

Why do phones sometimes ring just once? It’s a scam. Don’t call them back. According to HowtoGeek.com, if you cave in and call back, your call may result in toll charges similar to a 900 number. The longer you stay on the line, the more money they make. The scam is called “Wangiri,” because it started in Japan. It translates as “one ring and cut.” Calls have been routed to Mauritania, Liberia, Comoros, Chad, the Cook Islands and Nauru. But it’s not always a developing country. Some go to Switzerland. If in doubt, search the web for the number to see if it’s part of a scam. Or if you get a lot of these and have an iPhone, try […]

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PROTECTION

Malwarebytes.org is a great way to protect your computer or phone and it’s free. The download used to be the premium version which only worked for 14 days. To continue your freebie, you had to go into the settings of your account and turn off the premium version. This wasn’t obvious, so many people continued paying for years. We did. The difference between Malwarebytes Free and Malwarebytes Premium is this: the free version cleans up problems after they’ve occurred. The premium version gives you protection in advance. For safety’s sake, we decided on a lifetime subscription to the premium version. This is no longer available. Now the premium version costs $40 per year. Even with the best protection though, it’s […]

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WHERE ARE WE?

A reader writes: “I have a strange situation. I have a Samsung Galaxy S8 and I can no longer get street names on Google Earth.”  Google Earth is available as a free app or at Google.com/Earth and shows you an aerial view of any spot on the planet. You can zoom it. There’s no escape.  To make the street names appear, we thought at first the reader just needed to tap the hamburger icon (three stacked lines), choose “Map Style” and then choose “Everything.” The default position is to leave “Everything” off. But he’d already tried that. You’re probably thinking it’s just him, but he does get street names on his tablet, which runs the same version of Google Earth. […]

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DOWNWARD-FACING DOGPILE

A reader says he’s used the “Dogpile” search engine instead of Google for many years, but now it’s not working. We say drop it. Our research shows there’s a Dogpile hijacker that looks like the real thing. So what should you use instead, if you don’t want to Google everything? We’ve been trying out Yippy, which is powered by IBM Watson, the computer that beat Ken Jennings on Jeopardy. Yippy was developed by Vivisimo, which we’ve written about many times. Much of Vivisimo’s and Yippy’s artificial intelligence was incorporated by IBM Watson which “reads” all the scientific journal articles to make better decisions in some cases than doctors can. In our tests, Yippy’s results look good. Joy looked up “cotton […]

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THE DROP SHIP HAS COME IN

People are making some pretty good money buying things on Amazon and selling them for more on eBay without ever touching the product. It’s called “drop shipping.” PlanetMoney did a wonderful podcast called “Cat Scam,” to explore this topic. Their lead example is the Ripple Rug, a cat toy made by SnugglyCat. People bought the rug for $40 from Amazon and re-sold it for $60, using Amazon Prime’s free shipping service. They never had to touch the product or do much work. But when customers saw the Amazon box, they looked it up and found out they’d overpaid for the rug. So they’d return it to Amazon. In two months, there were 200 returns. Bad news for SnugglyCat, the toy […]

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ALEXA THE SNOOP

Some people have told us they’d never buy a smart speaker with Alexa, because they don’t want to be spied on. If you already have one, and are a bit worried that all your questions to the device have been recorded, here’s how to erase them forever. In the Alexa app, go to “Settings” and then “History.” You can delete the recordings one by one. Or if you want to delete them all in one fell swoop, open a web browser, such as Chrome or Firefox, and search on the phrase “Amazon manage my content and devices.” Then click on “Devices” and on the three dots to the left of your Echo or Echo Dot. Click “Delete Voice Recordings.” However, […]

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IS IT CHEAPER TO PRINT YOUR OWN PHOTOS?

Are you better off using an online photo service like Shutterfly or doing it at home? If you count the pennies, Shutterfly wins. Ink and paper in bulk cost around 12 cents per photo, the same as Shutterfly. But that’s not counting the cost of your printer, and the annoyance of paper jams and hassles. Possible further problem: the ink can dry up and clog the printer if you don’t use it much. We once lined up six printers that had clogged because of infrequent use. If you need a print immediately, places like Walgreens and CVS will let you pick up your photos a few hours after you order them. We use our printers, an Okidata laser and a […]

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RETURN OF A CLASSIC

A reader wrote to say she had been using a Windows XP computer forever. But recently she bit the bullet and bought a Windows 10 machine. Ouch! The wound still hurts. Mainly, she hates the clutter in the Windows 10 start menu. We suggested she try “Classic Shell,” which is free from classicshell.net. It replaces the Windows 10 start menu with something that looks a lot like Windows XP but makes no other changes to your computer. The main difference between the XP start menu and the one in Windows 10 is text, or the lack of it. Windows 10 seems to assume you’re either an idiot or you don’t speak English. At first, everything is an icon, not words […]

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COMING CLEAN

A cell phone has 10 times more bacteria than most toilet seats, according to scientists at the University of Arizona. We got on this because Joy got an antibacterial box for her cell phone, the second one we’ve been sent in a few years. The first one was a royal pain to use, which made her turn to soap and water, which of course killed the phone. Yes, we know phones are  waterproof now, but they weren’t then. Reminds Bob of his first video tape player, a Japanese model which came with a manual advising the user to avoid turning it on underwater. Good thinking. Despite the soap and water hazard, the name of this gadget is “PhoneSoap Go.” It […]

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GOOGLE FINDS BAD RESTAURANTS

Harvard’s Public Health Center is using Google tracking to find restaurants that make people sick. This is how they do it: If you’ve been to “Mom’s Diner” and a few hours later start searching on terms like “vomit” and “stomach cramps,” there is a likelihood there’s a problem at Mom’s. In Harvard’s tests in Las Vegas and Chicago, health inspectors were sent out when the searches turned queasy. Over half the time, 52 percent, they found a problem at the restaurant the person had been to that day. Chicago has 38 inspectors for more than 8,000 restaurants. They find problems only 23 percent of the time, less than half the probabilities inferred by Google tracking. Reading this, you might worry […]

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