IS IT ENOUGH?

A reader writes: “I switched from Norton AntiVirus to Kaspersky. Now, I’ve received a notice that I’ve exceeded the secure connection limits. I don’t even know what this means. Did I make a mistake switching? I paid $20 for it. Norton was $50.” We found out that the $20 is like a trial subscription for Kaspersky’s anti-virus, because it’s almost impossible to keep within the introductory “connection limits,” which only allow 200 megabytes worth of data per day. An upgrade costs $30 a year and covers five devices, with unlimited data. That’s still cheaper than Norton. After an introductory period, Norton costs $80 a year for one computer. Kaspersky gets excellent reviews but is based in Russia. Because of that […]

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DISCONNECTED

A reader said he bought his first smartphone ever for one reason: His flip phone will no longer work properly if the carrier drops support for 3G (third generation). This was news to us. Sprint already dropped its support in April in favor of 4G (fourth generation) and 5G (fifth generation). Verizon will no longer support 3G networks after December. AT&T will drop its support in February. T-Mobile is expected to drop support next year or the year after. If you buy a 3G phone from a company that has dropped its support, you can’t activate it. If you already have a 3G phone, it means no more updates. It also means dropped calls. That’s curtains for our old Jitterbug […]

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HOLDING ONTO AN OLD PHONE

If your iPhone is more than five years old, it’s no longer getting security updates. However, even older iPhones are less likely to be attacked than Android phones, according to Symantec Corp., for three reasons. First, Apple doesn’t release its source code to app developers. Second, owners of iPhones can’t modify the code on their phones. Third, there are more Android phones out there to hack: 52 percent of cell phones are Android phones, 47 percent are iPhones. If your Android phone is over three years old, it won’t get security patches, according to TomsGuide.com. To be safe, get the free app from MalwareBytes.org. By the way, those who use old-style flip phones instead of smart phones, such as Warren […]

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A PHONE FOR BOB

Joy bought Bob a new cell phone for his birthday. Actually, it was his first. It was a Motorola Moto G7 that cost $249. It was beautiful. It was wider than other cell phones, took a while to get charged up, and was slow to process information. In short, Bob thought it was just like his own personality. However, Joy didn’t like it. Why didn’t she like it? Because she has a Google Pixel 2 and she saw on the web that you can get a Pixel 3a for $399. It could take a seven hour charge in 15 minutes, it was lightning fast, it could take pictures in the dark, and it cost only $150 more than the Motorola. […]

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RETURN OF A CLASSIC

A reader wrote to say she had been using a Windows XP computer forever. But recently she bit the bullet and bought a Windows 10 machine. Ouch! The wound still hurts. Mainly, she hates the clutter in the Windows 10 start menu. We suggested she try “Classic Shell,” which is free from classicshell.net. It replaces the Windows 10 start menu with something that looks a lot like Windows XP but makes no other changes to your computer. The main difference between the XP start menu and the one in Windows 10 is text, or the lack of it. Windows 10 seems to assume you’re either an idiot or you don’t speak English. At first, everything is an icon, not words […]

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NEW ISN’T ALWAYS BETTER

We were roped in by Google’s one-day offer of a nice discount on a new phone; it came with a gift card from AirBNB, worth the cost of the phone, plus $225 for our old phone. But when we got the new phone, the Pixel 3, we decided to return it. The sound quality was muffled, said Bob. Joy couldn’t tell if it was better or worse, but she’s not the audiophile Bob is. This opens the way for a bit of high dudgeon. That is to say, an incensed tirade. One of the great flaws of the high-tech industry is adding improvements where none are needed. We have been writing about this stuff for so long that we now […]

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HOW MUCH IS THAT IN AMERICAN MONEY

What do people really want? This sounds like a twist on Sigmund Freud’s last words, but we’re talking about cell phones here and he was gasping about something completely different. The main thing people want in a smart phone is battery life, according to a survey of 1,894 U.S. users by market research firm Morning Consult. Over 95 percent of respondents said it was the most important feature, and after that they wanted “ease of use,” “memory and storage,” and “camera quality.” Are we all wasting money on our phones?  Here’s an interesting report from Flipsy.com, a site that buys old phones: The average selling price for a smartphone in North America is $567, with an average upgrade cycle of […]

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A HEART-WARMING TALE

The cat came back. Not the very next day, but it did come back. They thought he was a goner. It all happened after we wrote about a $30 security camera called “Wyze Pan Cam,” The price was right, so they bought it. The reader wrote to say that she and her husband put one in their open garage to see if they could find out where the cat went. “It took over a week, but we finally saw our beloved kitty,” she said. “He is coming regularly now. He was a feral (wild) cat to begin with, so it will take time to get him back inside, but you have no idea how helpful this is for our emotional […]

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GETTING A SMART PHONE

Hard to believe but there are still people out there thinking about getting their first smart phone. That’s a cell phone that can search the web and take selfies. About 80 people a year die while taking selfies. Sometimes they step back too far at the edge of the Grand Canyon, sometimes the flagpole on the tenth floor is slippery. Well, this has happened to us twice now. Not getting killed taking a selfie, but talking to older people who have decided they want one of those smart phone things. In one of the great marketing coups of all time, Apple has somehow made people believe that a smart phone is an iPhone. This is despite the reality that Android […]

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LET THE ROBOT TAKE IT

“Robo calls” are getting worse. Adrian Abramovich, of Miami, has been accused of making 97 million spam calls and is facing a $120 million fine from the Federal Communications Commission. There’s a call-screening feature in the new Pixel 3 phone from Google, and it’s a sure bet you will soon see it in other makes. When your phone rings, you’ll see a “screen call” option. Tap it and a recorded voice in the Pixel phone asks the caller to state their name and the nature of the call. The caller might say something like “You have won a free cruise.” (We win an amazing number of those, which is unfortunate because Bob doesn’t like cruises.) At this point, you can […]

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