SHINY CHROME

Our four year-old Chromebook  started freezing on us. So we shelled out for a new one. A Chromebook is a laptop using Google’s operating system. The best thing about them is their ability to fix themselves when you reboot, so they don’t slow down over time. The freezing we experienced on the Acer 14 was the first problem we’d had in four years. The old Chromebook, an Acer 14, cost $274. The new one, the Pixelbook Go from Google, costs $649. Before taking the plunge, we asked: “What do you get for an extra $375?” Number one is reliability: Our Acer should have lasted longer than four years. It was Joy’s favorite machine until it started freezing on her, just […]

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ZOOMING IN

Joy’s women’s club went virtual, starting with a group video chat on Facebook. It was great.  Joy felt none of the shyness she often feels at ordinary women’s club parties. She could be blunt, telling the group to stop focusing on technical aspects of the conversation. “Let’s just have fun,” she said and so they did. But sometimes the sound quality was poor, causing the group to say they’d switch to Zoom software next time. Zoom is hot right now. It’s designed for video get-togethers and works beautifully. It uses the computer’s built-in camera and microphone, or you can use a tablet or smartphone.  When you use Zoom on your phone, computer or tablet, you see the face of the […]

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HACKED!

A reader writes: “I was hacked by someone claiming to be AVG (the antivirus people). I had to close 20-25 accounts. My bank said I was the third person to come in that day.” The state attorney general’s office told him to close all bank and payroll accounts. They’d seen the fake AVG ruse many times before. Best Buy’s “Geek Squad” took a virus off his computer and put new antivirus software in. But it took 12 days before he got his computer back. He felt like writing the hackers to tell them to bug off. “I want a SAFE way to tell them I’m not using them ever but I’m horrified to contact them at all,” he said. “I […]

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PORTABLE APPS

If you need to use a hotel computer, but are worried about getting hacked when you do online banking or email, consider bringing a thumb drive or memory stick with a portable app for web browsing. With a portable version of Google Chrome or Mozilla Firefox, free from PortableApps.com, you can use a borrowed computer with ease. No one will ever know you were there. Just plug in your USB drive and go. It’s All in the Algorithm Nobody acts their age anymore. In fact, “We Are All the Same Age Now” is the title of a new book by data analyst David Allison. A recent survey of 100,000 people in the U.S. and Canada shows that the old demographic […]

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THE DARK SIDE OF 5G

Joy sent off the wrong column last time. The one without Bob’s views on 5G. She swears she didn’t do it on purpose. So here’s some wisdom from the more experienced half of our duo.  There are two problems with 5G (fifth generation wireless). First, you almost certainly won’t get the speed advertised. Second, it ignores the competition, FTTH, or Fiber to the Home. Unlike 5G, FTTH involves laying actual cable connections, which is expensive. It’s not wireless. But it’s fast and secure. The Electronic Frontier Foundation (EFF) says it’s the only way to give options to the 68 million Americans who have only one choice of Internet Service Provider.  According to the EFF, 5G customers will either get moderate […]

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COPY THAT

A reader says he uses the free LibreOffice as a Microsoft Word equivalent, but wishes he had an “extended clipboard.” That’s a program that lets you keep copying items from the web or elsewhere without losing the first thing you copied. He writes: “If I can’t find some program or add-on that will let me send 10-20 items to a clipboard to then mass paste to a Word document or spreadsheet, looks like I will be forced to buy from Microsoft. Prior to Windows 10, I had been using Office XP Pro for many years on all my computers. Any suggestions?” We suggested “Comfort Clipboard,” free for 30 days and then a one-time charge of $20. The reader says: “I […]

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SMART TV OR SMART STICK?

A friend of ours is thinking of getting a smart TV. We asked her: Isn’t your TV already smart? A smart TV is one that can connect to the Internet, which hers can. Perhaps she is thinking of a super smart TV, the kind with voice control. These days, many Samsung and LG TVs have microphones built into their remotes. The LG “ThinQ TV,” $380 for the 43-inch model, lets you use either the Alexa or Google Home devices for voice control. Ask for games, the weather, some scenery to jog into, or your favorite photos from Budapest; ask for a sports score without interrupting the movie your daughter is watching, and it will show along the bottom of the […]

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PLENTY OF TIME TO PANIC

The HP desktop computer we bought on Amazon less than two months ago wouldn’t start. For a few hours, we panicked. The solution? Unplug the machine. Hold the power button until the little light on the back of the computer goes off. (That’s if it’s a desktop computer, the type sometimes called a tower.) This frees the computer from hibernation mode. Viola, as we say in fractured French! It’s fixed! For several hours before that, we thought we had a dead computer. HP’s troubleshooting site told us to hold down the power button, but we didn’t do it long enough the first time. (HP said nothing about making sure the light had gone off before we released the power button.) […]

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WHAT’S THE CACHE?

There’s an old Hollywood joke about the devil going to visit a talent agent and telling him he can put together any movie he wants, with any actors he wants, and no budget limit and the only thing he has to provide in return is his immortal soul. The agent thinks about this for a minute and says: “What’s the catch?” So our Gmail slowed to a crawl, and for a few seconds we couldn’t figure out why. But a Google search came back with the answer: It’s the cache, stupid. Well all right they didn’t say stupid; we filled that in ourselves. All the images that come up when you browse the web are “cached,” sort of the internet’s […]

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AUGMENTED REALITY

What’s hot? Fake reality, that’s what’s hot. What’s really great about the technology business is the number of things you can do and make even if nobody wants them. Who knows? Somebody might buy it. We thought the Netflix series show, “Stranger Things,” was pretty strange. Strange enough, for us to drop out and not return. But stranger still, some of the show’s characters, like “Eleven,” can drop into whatever you’re shooting with your smartphone. Characters from Star Wars can also drop in — your shopping trip can be guarded by Imperial storm troopers — and no one but you will know that you’re nuts. They drop into the scene in 3D, like from the moon, from thin air, and […]

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