TACKLING PHOTOS

A reader writes: “Do you have any idea why Google stopped supporting the free photo organizing/editing system called Picasa?  How would we contact them to plead for it to be brought back? Do you know of any system that could replace it?” We hear you. Once you know your way around a program, it’s tough to switch. Google  thinks their online editing tool, Google Photos, is better. It lets you crop, enhance light, and save photos to your computer. But not everyone wants to work online. If you’re a Windows 10 user, try the built-in photos app. Click “start,” then “photos,” to get started or search the web for the phrase “How to Use Microsoft Photos,” to get more detailed […]

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THE DROP SHIP HAS COME IN

People are making some pretty good money buying things on Amazon and selling them for more on eBay without ever touching the product. It’s called “drop shipping.” PlanetMoney did a wonderful podcast called “Cat Scam,” to explore this topic. Their lead example is the Ripple Rug, a cat toy made by SnugglyCat. People bought the rug for $40 from Amazon and re-sold it for $60, using Amazon Prime’s free shipping service. They never had to touch the product or do much work. But when customers saw the Amazon box, they looked it up and found out they’d overpaid for the rug. So they’d return it to Amazon. In two months, there were 200 returns. Bad news for SnugglyCat, the toy […]

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DRIVING AN OLD COMPUTER

We heard from several readers who were wondering if they should buy a Chromebook to replace their old Windows machine. A reader writes: “I saw an article that said, ‘Using a five-year-old computer is like driving a 1966 car on the interstate.” Her computer is four years old, and ran Windows 8 until she upgraded it to Windows 10. It came with four gigabytes of RAM, and her daughter added another four gigabytes.  But that “didn’t seem to make it any faster,” she said. Even after she switched to a fiber-optic internet provider, it was slow. We hear you. Even our super-fast Windows machine with an i7 processor and 12 gigabytes of RAM gets slow when the antivirus program is […]

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YOUR STUFF ON FACEBOOK

Did you ever want to see everything you ever posted on Facebook? You can download all that stuff and it comes in as folders. Double-click and they open up. A surprising bonus is the photos you posted and have long forgotten, are all still there. Go to www.facebook.com/Settings. They’re you’ll see a message which reads: “To download your information, go to “Your Facebook Information.” Click on those words to go there, then click “view” next to the word “download your information.” From there you can either download everything or uncheck the boxes next to stuff you don’t care about. We chose “download all,” and were pleasantly surprised at how organized it was. We first clicked the “Comment” folder and saw […]

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POP-UPS ON YOUR PHONE

An interesting thing happened: Joy was looking up recipes at VegetarianTimes.com. But as she was viewing these in the Chrome browser on her Android phone, she was inundated, distracted and annoyed by a constant barrage of pop-up ads. They were stupidly annoying: “You’ve won a new iPhone 9!” was the first one. (That’s not even the name of the new iPhone. It’s iPhone XR or XS. They skipped number nine).  The second pop-up: “You’ve won a prize on Amazon!” Really! The ads were so bad she closed the browser and started over. Pop-ups are supposed to be blocked automatically, if you want. To find out, she went to the Chrome browser, tapped the three dots in the upper right, then […]

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PLENTY OF TIME TO PANIC

The HP desktop computer we bought on Amazon less than two months ago wouldn’t start. For a few hours, we panicked. The solution? Unplug the machine. Hold the power button until the little light on the back of the computer goes off. (That’s if it’s a desktop computer, the type sometimes called a tower.) This frees the computer from hibernation mode. Viola, as we say in fractured French! It’s fixed! For several hours before that, we thought we had a dead computer. HP’s troubleshooting site told us to hold down the power button, but we didn’t do it long enough the first time. (HP said nothing about making sure the light had gone off before we released the power button.) […]

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THE RETURN OF THE PANIC BUTTON

Stand-alone push buttons are getting hot. Out of printer ink? Just push a button to order more. The buttons are only $5, ink quite a bit more. Is there any inconvenience in this convenience? We can see some. So here’s how it starts: Amazon sells $5 “Dash” buttons that you stick around the house. Press one labeled “Charmin” to automatically re-order toilet paper. Press “Tide” to get detergent. (Amazon then kicks in and sends you whatever quantity you normally order.) The office giant Staples has a trial version of an office supply button. And there are others. Remember the old “Panic” push-buttons that were sold as a novelty item? We’re getting there. We tested a “goButton” from a company just […]

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DAMN THE PRINTERS, FULL SPEED AHEAD

You like humor on the web? We like humor on the web. And among the funniest things to read are printer reviews. If you read those you might never buy a printer. Joy said to Bob: “I wish I could find one printer without lots of negative reviews, but it’s impossible!” (She gets emotional about these things.) Some printers have online reviews from nearly 10,000 users. Most are favorable, but the ones that aren’t can be very funny. Example: “I wish I could give this atrocity of a printer 0 stars. I have literally spent hours, HOURS, of my life trying to fix (it). I have read all the detailed instructions on the Canon support website, followed them, with a […]

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SLOW WEB

Recently, we wrote about websites that hog your computer’s resources and slow down your world. We dug in and found that our own chief culprit was one of our favorite sites, Techlicious.com. Later we found out it was a temporary problem caused by one of their advertisers. The advertiser has since been shut down. That’s good news. Even better, our Techlicious contact told us about a free plugin for users of Google’s “Chrome” browser, called “OneTab.” It takes all your open tabs (which show the websites you have open) and merges them into one tab. Collapsing all those tabs into one can cut the computer’s load by up to 95 percent. To find OneTab, search on the phrase “OneTab plugin.” […]

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THE RIGHT BROWSER

Which is the safest way to browse the web: Microsoft Edge, Google Chrome, or Mozilla Firefox? According to the blog “How to Geek,” Edge has a slight edge. Many say Firefox has the last word on privacy and we find that’s it pretty private. In 2015, Firefox instituted “tracking protection.” It removes all tracking elements from pages you visited using the “private browsing” feature. To use private browsing in Firefox, hold down the “Cntrl” (or “Cmd” on the Mac) and the “Shift” key. Then tap the “P” (for private) key. It was news to us that advertisers and websites can track you in Google or Microsoft’s browsers even if you use the “incognito” or “InPrivate” modes. All those modes do […]

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