TALKING AMAZON APP
There are now artificially intelligent reviewers inside the Amazon phone app that can chat with you about Amazon products. They’re folksy and fun. To test it, I tapped the app on my phone, then looked up the Ninja Kitchen System, a blender and food processor in one. After I tapped “Hear the Highlights,” my AI hostess introduced herself, then introduced Sofia, an AI culinary expert. While they were talking, I tapped the raise-your-hand icon to ask a question. “Are the reviews good?” I asked and up popped a “you’re next” sign. “Joy’s asking about the reviews,” the hostess replied. “Do customers actually like this thing?” The culinary expert said that 83 percent of Amazon buyers thought that the Ninja was […]
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