MISSING AND NO ACTION

A reader writes that she doesn’t hear from her son. She can send messages but she doesn’t know if he’s getting any email. She may be able to find out what’s up with that by using an email tracking program. ReadNotify.com (free to try, $24 a year for regular use) can let you know when the emails you send are opened, if they are opened. To get that response, tack “ReadNotify.com” on the end of an email address. For example, if your friend is JoeDoe@aol.com, you’d write “JoeDoe@aol.com.ReadNotify.com.”  When Joe Doe opens the email, you’ll get a message in your inbox saying when and where he opened it. It works with any email service, from Gmail to Yahoo. When Joy […]

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PLENTY OF TIME TO PANIC

The HP desktop computer we bought on Amazon less than two months ago wouldn’t start. For a few hours, we panicked. The solution? Unplug the machine. Hold the power button until the little light on the back of the computer goes off. (That’s if it’s a desktop computer, the type sometimes called a tower.) This frees the computer from hibernation mode. Viola, as we say in fractured French! It’s fixed! For several hours before that, we thought we had a dead computer. HP’s troubleshooting site told us to hold down the power button, but we didn’t do it long enough the first time. (HP said nothing about making sure the light had gone off before we released the power button.) […]

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HOW BOUT FREE PHONE SERVICE?

A reader latched onto his wife’s old Samsung Galaxy phone, now that she has a new one. At first he thought he needed a cheap phone service to go with it. We suggested a Tracfone plan for $7 a month — $21 every 90 days for 60 minutes of talk time. But he decided to go even cheaper: use free Wi-Fi to make calls. If you use Google Voice, Google Hangouts, Skype or some similar service to make calls, you don’t need a dedicated phone service. Search on “How to Make Phone Calls and Texts from your Smart Phone without Cell Service,” which leads to full instructions at HowToGeek.com. (Gotta love that name.) But what about the landline? You know, […]

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WHAT’S THE CACHE?

There’s an old Hollywood joke about the devil going to visit a talent agent and telling him he can put together any movie he wants, with any actors he wants, and no budget limit and the only thing he has to provide in return is his immortal soul. The agent thinks about this for a minute and says: “What’s the catch?” So our Gmail slowed to a crawl, and for a few seconds we couldn’t figure out why. But a Google search came back with the answer: It’s the cache, stupid. Well all right they didn’t say stupid; we filled that in ourselves. All the images that come up when you browse the web are “cached,” sort of the internet’s […]

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