GOOD LUCK SELLING YOUR PHONE
I had a great experience selling an old phone to Gazelle. But it was a disaster for one of my readers. Gazelle took a month to tell him they’d received an empty box, though he’d followed their packing instructions and used their label. Was it postal thievery or incompetence? Anyway, when he complained, Gazelle asked him to fill out a lost-or-stolen form. For neatness, he typed his responses. Time passed. Gazelle said they rejected the form because it had to be handwritten. So he started over. This time the company ignored him permanently. I tried to write to the company’s public relations department, but they no longer have one. So I wrote their customer service email address, but never got […]
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