FOR COMPLICATED TAXES, GET A HUMAN
The rivalry between TurboTax and H&R Block is like Hertz and Avis. I started with one company and ended up with the other. Despite my glowing review of TurboTax a couple of months ago, I ran into a snag. I had a complicated tax situation because my husband invested in partnerships. They generated a kind of document called a “K-1.” Actually, lots of them. On the TurboTax website, I pushed the “Do my taxes for me” button and got a nice lady in Missouri. But she bailed out when she found out about my K-1 tax docs. TurboTax experts won’t handle returns with more than one of those. She suggested I do them myself and use their live chat, but […]
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