On Computers

The way out of the miserable tech support mess is to buy from a company’s corporate division instead of the consumer division.

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Shwup.com is a free web site that hopes its name will make you think of ”showing up.”

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This is so cool we’re not sure where to begin. That’s because it’s actually two cool backup things, so we can start with either one.

We’ll start with “ClickFree,” a 120-gigabyte pocket-sized hard drive that plugs into any Windows computer and backs up all your files.

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We never had a flash-drive fail, but a reader dropped us a note recently to say his flash drive had failed and we should alert people to the problem. Okay.

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Wrong information about a business came up again, as it has a hundred times. We went to a major corporation’s web site – in this case, Verizon Wireless – to find their nearest location to our home. The site’s “Store Locator” informed us the two nearest locations were, respectively, four and 25 miles away. This was nonsense.

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The latest in O’Reilly’s “Missing Manual” series is “Your Brain: The Missing Manual,” by Matthew

McDonald; $25 from oreilly.com. This book is long overdue; we always wondered what was going on up there.

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Filed under: books | Comments Off on BOOKS