GETTING A GOOD INTERNET AND PHONE DEAL
Posted on June 26th, 2023 by Joy Schwabach
I just got the phone and internet deal of a lifetime: $5 a month for internet service, $15 a month for cell. But first I embarked on a tortuous journey through the Xfinity labyrinth. Like a character in Kafka’s “The Castle,” I encountered nothing but friendly people, eager to speed me on my way while bogging me down in a bureaucratic slurry. For example, I had to call back after the first lengthy chat, and was told that an agent would call me in seven to 10 hours, which turned into 24. The second time, I chatted with an agent for 44 minutes just to correct the typo I’d made in my address and to find out if I were […]
Filed under: AI, gadgets, Internuts, phones | Comments Off on GETTING A GOOD INTERNET AND PHONE DEAL