AT&T RUNAROUND
My friend Nancy just bought her first smartphone. But when I tried to help her transfer her number to Consumer Cellular, AT&T gave us the complete runaround. The trouble started because an AT&T guy had pasted a yellow sticker on her router with the wrong network name and password. It got worse from there. When Nancy told AT&T she wanted to transfer her service, they asked for her account number. But after she logged onto their website, she got a different one than the one they wanted. That was just the beginning. Over the next 90 minutes, AT&T asked for a four-digit passcode, a four-digit PIN and a six-digit number. We had difficulty finding all of those. AT&T also asked […]
Filed under: gadgets, music, trends, virus | Comments Off on AT&T RUNAROUND