GETTING A HUMAN

Blah, Blah, Blah, Blah. Blah! Blah, Blah, Blah. If you say this when you call tech support, you could be practicing a George Gershwin song. But in fact, you want to talk to a person. We got this tip from a savvy reader who told us that if you just keep saying “Blah” when the robot comes on the line and asks you what you want, you’ll eventually get a person. The robot’s initial response will be “I didn’t understand. Would you please repeat it?” Go ahead. Give it more Blah. If you keep at it – not for long – the robot will say “Let me get you someone to help you.” Hallelujah! That’s why you called in the […]

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