SWITCHING CARRIERS WASN’T WORTH IT

Sometimes switching from one phone and internet service provider to another is a colossal waste of time. I learned this the hard way. Unhappy with a big price increase from Xfinity when I switched to an iPhone, I turned to T-Mobile. Not only did they promise to save me $30 a month on phone and internet, they said their Starlink service could connect me even in remote areas. Goody. But the T-Mobile app instructed me to place my new router near a window, and it looked awful there. So when I ran into another setup problem, I decided to go back to Xfinity. At the T-Mobile store, a salesman went through three verification steps before telling me I had to […]

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