You see big ads for the “Jitterbug” cell phone in places like the American Association of Retired Persons (AARP) magazine, so you’d think this is the perfect phone for older people. We were convinced it was, and wrote two favorable reviews (here) and (here).

But after living with these phones, we’re bothered by one important thing: The ring tone volume. There’s a button on the front of the phone that is easily pushed by accident. Push it and you lower the volume to just above a whisper. Even if you don’t push it, the volume is much lower than what you might expect. In a noisy environment, we can’t hear it.

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