THE BEST WEBCAM

What with everybody staying home, so-called virtual meetings with Zoom are taking the lead. Some computers and all laptops come with a built in camera and microphone. If you don’t have one, there are plenty for sale for around $50. Office Depot was out of almost everything but the thousand dollar models when we looked. Amazon didn’t have many either, but there we found a $240 webcam from Logitech, the C615 HD, which came out four years ago. (We were ripped off, we could have gotten it for less than half that.) The quality is great however, and we get a much wider view than we do on our laptop. We can even see Harv and Marv, Joy’s two stuffed […]

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MOVE THOSE PHOTOS

We have several friends who bought new iPads when they ran out of storage space for their photos. That gets expensive. Savvy readers will shake their heads. Why not use the cable that came with the iPad? All you have to do is plug it into the computer to transfer files using iTunes. For more info, search on the phrase “Use iTunes to transfer files between iPad  and Windows (or Mac).” If you don’t have enough space left on your computer, you can buy external hard drives dirt cheap.  A reader asked if photo sticks would be easier to use. Some claim to instantly remove your photos from one device onto the stick. Then when you put the stick in […]

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HERE’S LOOKING AT YOU, KID

The world has gone wild for virtual meetings and Zoom video conferencing is gaining competitors fast. The train is leaving the station. A new Zoom competitor, RingCentral, a leading business communications company, is coming out with a new version in April. Recently, we tried another Zoom alternative — the free UberConference.com, which has nothing to do with Uber, the ride-hailing company. Joy’s women’s club recently chose UberConference for their meetings for two reasons. First, participants don’t have to download anything. Second, some people are annoyed by Zoom’s privacy policy. Zoom collects your phone numbers, email addresses, Facebook profiles, info about your use of Zoom and the device and networks you’re using. They also get info from third parties who know […]

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BIG BACKUP

We’ve been trying out Google’s free “Backup and Sync” app. That’s how we discovered its sister app, Google One.  Google One backs up the stuff on your phone that isn’t automatically saved to your account online. That’s handy when you switch phones, since you can get everything back.  Thanks to Google One, we found an audio clip we thought was long lost. It was Bob’s best recounting of the time he faced a firing squad off the coast of Morocco, when soldiers on a remote island mistook him for the enemy. Before being shot over a cliff, the color of his passport proved he was an American. True story. You can get Google One at the Google Play store or […]

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PASSWORD FOLLIES

Over 23 million people had their account information stolen because they used “123456” as their password, according to PreciseSecurity.com. Another eight million used “12345678.” Nearly four million used the word “password” as their password. Many people use a favorite password for all or most of their accounts. Weak passwords caused 30 percent of all “ransomware” attacks in 2019. Ransomware refers to hackers who lock the information on your computer and demand a ransom to unlock it. But only 12 percent of users in the U.S. take advantage of password managers, which create and store passwords for you. If you search on the phrase “best password managers,” you’ll find a TechRadar article on the best: “Dashlane,” “LastPass” and “Keeper.” We haven’t […]

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THE RULES OF THE GAME

Joy would like to contradict Bob’s complaint about updates. He recently advised not doing them, even on an iPhone, because of all the problems they cause. Joy always does updates for security reasons and because some apps require them. A reader wrote us with these words of wisdom: “My son who is chief programmer and bottle washer in his game company says there are two mandatory rules about updating software: 1.NEVER update software. 2. Be sure your software is always up-to-date.”Bob has an additional rule: No matter what you get, you have to get something else to make it work. Update on Updates “Don’t let the door hit you on the backside on your way out,” is a variation on […]

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WHERE ARE WE?

A reader writes: “I have a strange situation. I have a Samsung Galaxy S8 and I can no longer get street names on Google Earth.”  Google Earth is available as a free app or at Google.com/Earth and shows you an aerial view of any spot on the planet. You can zoom it. There’s no escape.  To make the street names appear, we thought at first the reader just needed to tap the hamburger icon (three stacked lines), choose “Map Style” and then choose “Everything.” The default position is to leave “Everything” off. But he’d already tried that. You’re probably thinking it’s just him, but he does get street names on his tablet, which runs the same version of Google Earth. […]

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DISCONNECTED

A reader said he bought his first smartphone ever for one reason: His flip phone will no longer work properly if the carrier drops support for 3G (third generation). This was news to us. Sprint already dropped its support in April in favor of 4G (fourth generation) and 5G (fifth generation). Verizon will no longer support 3G networks after December. AT&T will drop its support in February. T-Mobile is expected to drop support next year or the year after. If you buy a 3G phone from a company that has dropped its support, you can’t activate it. If you already have a 3G phone, it means no more updates. It also means dropped calls. That’s curtains for our old Jitterbug […]

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SIMPLY SIM

Joy’s Pixel 2 smartphone was blasted by a worker with a hose when she left it in a zip-up container by the side of the pool.  Google sent a free replacement, but it wouldn’t make calls. We went through many layers of tech support,  chats, email, and phone calls. The phone kept saying “no mobile networks.” In the meantime, we  discovered a free app called “Hangouts Dialer.” With it, you can make free calls over WiFi. We’d already been using Google Hangouts, which brings our voice mail messages and texts inside Gmail. To get our phone working, Google sent us a physical SIM card to use instead of the “eSIM” we started with. This made us wonder:  “What’s an eSIM […]

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CHOOSING A NEW PRINTER

 A friend asked Joy to go with her to Office Depot to choose a new printer. That was an eye-opener.  You can get a laser printer from Hewlett Packard for less than a hundred dollars. The LaserJet Pro M15W takes up less than eight by 14 inches on your desk and weighs just eight pounds. Bob’s first laser printer cost $5,500, was gigantic and weighed about 50 pounds. That was black and white only.  Our current color laser printer, a behemoth from Okidata, cost around $550 and also weighs nearly 50 pounds. The quality is superb. The kicker for us is tech support 24 hours a day, seven days a week. When we had an HP printer and called tech support, […]

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