WHY WINDOWS SEEMS SLOW

Our favorite question-and-answer site, Quora.com, recently posted a message from David Seidman, a Microsoft employee, on the question of why Windows gets so slow after just a year of use. First off, he says, if you never install any software, except security updates, and leave lots of free disk space, it will never slow down. On the other hand, if you have lots of programs, you should run the “msconfig” utility to keep so many from loading at start up. In Windows 7, get to msconfig by clicking “start,” and “run” and typing “msconfig.” In Windows 8, get to the startup tab by right-clicking your taskbar and choosing “task manager.” Seidman says that Windows 8 runs many fewer services at […]

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A READER QUESTION

A reader wrote to tell us he loves Microsoft’s free anti-virus software, “Microsoft Security Essentials,” and has been using it for years. But it doesn’t come on his daughter-in-law’s Windows 8 machine; Windows 8 comes with “Microsoft Defender,” which is only part of Security Essentials. So we recommended switching to Avast, which is free from Avast.com.

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PLAY DEFENSE

Recently, a reader asked about the program “Driver Restore.” Absolutely do not download this one. Though keeping drivers up to date is important, this program and many like it will infect your computer.

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DANGEROUS DOWNLOADS

A reader wanted to divide long audio tracks into segments for public talks. We suggested he try Audacity, a free program. It’s been downloaded over a million times. But that doesn’t mean it’s safe.

The reader got a virus, possibly from downloading it at a non-official site, but it’s hard to be sure. When he told us that, we tried downloading it ourselves, and, whaddaya know, our computer started acting up too. This was a new thing: we had downloaded Audacity twice before, both times on a computer using Windows 7, and never had any problems with it. This time we downloaded it to Windows 8, and had lots of problems. Things change.

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SECOND-HAND PHONES STILL HAVE STUFF

More than 80,000 used phones are for sale on eBay on any given day. The owners think they’ve wiped their personal data first. It turns out, they haven’t.

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AVOIDING HACKERS

Next time we travel or use our computers outside the home, we’re going to use Avast’s “SecureLine” to connect to the Internet. That way, even if we’re using the notoriously dangerous public Wi-Fi in an airport, no hacker can see us.

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GOING AFTER PUP DOGS

Running a malware (bad stuff) program on our test computer picked up over 950 “PUP” files. “PUP,” is short for “Potentially Unwanted Programs.” This triggered the computer to go wild, filling out web addresses with bizarre characters and slowing everything to a crawl.

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ANTI-VIRUS UPDATE

We recently wrote about the free programs, Avast and Bitdefender, just days before the new Avast 2014 came out. The new version is free and instructs you to burn a boot-disk on a CD or DVD. After all, it’s all well and good to have anti-virus protection, but what if your computer won’t start at all? Then you better have a boot disk ready. If you Google “create boot disk,” you can get instructions to burn one to CD or flash drive, but it’s nice that Avast prompts you to do it.

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IDENTITY THEFT AND ALL THAT

Every day for two weeks we’ve gotten at least one call purporting to be from Citibank regarding our credit card. It’s one of those robot calls, with no one on the other end of the line, but providing a toll-free number to call about our account. Immediately, if not sooner…

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THE SLUGGISH COMPUTER

A sluggish computer is often sluggish because it doesn’t have enough RAM (random access memory). Go to your local computer repair shop and buy more, it’s cheap now.  If you want to save the installation cost and add the RAM modules yourself, do a YouTube search on “RAM installation.” You’ll see do-it-yourself tutorial for desktops and laptops. Order the RAM modules themselves online and save even more. The free scanner at Crucial.com tells you what type of memory your computer uses. Second, be sure you’ve checked for viruses and spyware, which can really slow down a PC. For free software, we like MalwareBytes.org and Avast.com. Third, uninstall any programs you aren’t using and use the free CCleaner from Piriform.org to […]

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