HELP!

“Ask My Buddy” is a free app for sending an alert to everyone you know, without reaching for your phone or computer. It works just by voice on a Windows 10 computer, a Google Home device or the Amazon Echo or Echo Dot. Plenty more like these are coming out soon. With Windows 10’s built-in voice recognition program, Cortana, you can say “Ask My Buddy to Alert Everyone” and everyone on your contact list will get an immediate phone call, text message and email. Or you can confine it to a single person. Cortana isn’t great unless you’ve trained it by using it a lot, but the Google and Amazon devices are quite good at recognition. For Windows, we found […]

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THE WEB AND ITS DISCONTENTS

This comes up pretty regularly. A reader writes to ask if it’s worth paying $70 a year for anti-virus protection, or should he use Windows’ own built-in support? A large surge in so-called “Ransom Ware” infections has exacerbated the problem. RansomeWare locks up your files, and the sender, naturally, demands a ransom to unlock them. Typical demand is $300. This can be blocked. Microsoft says their own free program, Windows Defender, offers enough protection for Windows 8 and Windows 10 users. Perhaps so. Research on the web found that Microsoft Defender caught 94.5 percent of threats. But the sample size was 1517 threats, which meant that 83 went through. It’s that extra 5.5 percent that gets ya. The answer, says […]

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SLOW WEB

Recently, we wrote about websites that hog your computer’s resources and slow down your world. We dug in and found that our own chief culprit was one of our favorite sites, Techlicious.com. Later we found out it was a temporary problem caused by one of their advertisers. The advertiser has since been shut down. That’s good news. Even better, our Techlicious contact told us about a free plugin for users of Google’s “Chrome” browser, called “OneTab.” It takes all your open tabs (which show the websites you have open) and merges them into one tab. Collapsing all those tabs into one can cut the computer’s load by up to 95 percent. To find OneTab, search on the phrase “OneTab plugin.” […]

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RANSOM!

A reader writes to tell us her Windows files have been hijacked. The hijacker is demanding money to release her photos and personal documents. Here’s what to do and how to prevent that. Restart the computer. Keep tapping the F8 key as you start up. A recovery option will come on the screen. This will take the machine back to a time before the hijack. (And to think that some people say time travel is impossible.) If for some reason this doesn’t work, there are lots more ways to do it in PC World’s article “How to Rescue Your PC from Ransomware.” It’s better to avoid being taken for one of those rides in the first place by getting free […]

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EASY BACKUP

This week’s topics: Easy backup in Windows 10, preventing hackers, new Epson printer. “Internuts” include a bedtime story site, photo collage site, gaming site and anti-politics site.

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TEACHING AN OLD DOG NEW TRICKS

Recently, we bought a $21 smart phone for our 97 year-old friend, Ida. It was not only economical (meaning cheap), but it’s been fun and instructive…

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CELL PHONE SERVICE GETS CHEAP

We love our cell phone service from Google’s new “Project Fi.” It only works with Google Nexus phones, but if you get one, your bill might be as low as $25 a month with tax.  Now they’re expanding it. Google Fi currently works with three phone carriers. If the signal is strongest from T-Mobile, for example, that’s who they’ll connect to. If Sprint is better, you’ll be using Sprint. They’ve recently added U.S. Cellular. A Google Fi account gives you unlimited text and phone calls for $20 a month. Each gigabyte of data (which is what you use up when you’re on the Web and all those words and pictures come in), is $10. But you get money back if […]

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AT&T PRETENDERS

A reader was recently scammed by someone pretending to be an AT&T technician. Here’s how he got there:

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CONSUMERS BEWARE

How’s this for a kick in the gluteus maximus? You pay for anti-virus software but it doesn’t get rid of the virus, so they offer to remove it but want to charge you several hundred dollars. According  to hundreds of complaints on a website launched by Consumer Affairs, the worst offenders are  Norton, McAfee and CleanMyPC. A Norton user, to take just one example, found he couldn’t install the Norton program; his computer froze. Norton tech support told him if he paid $155, they could get it installed. Another Norton customer was told it would cost her $300 to remove a virus. Another guy said his computer ran slowly for two years until he discovered that Norton was a resource […]

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THE RISKS OF APPLE PAY

According to a 2015 Mobile Payment Security Study of 900 security professionals, half say mobile payments such as Apple Pay are not safe. Nevertheless, nearly all expect paying by phone to become a lot more common in the next 12 months.

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