Posted on April 16th, 2012 by Bob and Joy Schwabach
Looking for a news topic through a Google search is a great idea. Trying to find a download this way is a bad idea. It turns out that quite a few… Read more
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Posted on February 18th, 2012 by Bob and Joy Schwabach
If you type almost any computer problem into Google’s search box — just literally type it in — you will almost always get a solution. This also… Read more
Filed under: search, tech support | 1 Comment »
Posted on December 29th, 2011 by Bob and Joy Schwabach
Microsoft has launched a new tech support service called “Answer Desk.” Fifteen minutes of help is available free round the clock, seven days a… Read more
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Posted on August 18th, 2011 by Bob and Joy Schwabach
The easiest way to get help in solving a problem on your computer is to let a helper see your screen and take over the computer from afar. TeamViewer… Read more
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Posted on August 1st, 2011 by Bob and Joy Schwabach
“Autoruns” finds out what’s running in the background of your computer. Lots of things running slows down the system. The program for… Read more
Filed under: tech support, troubleshooting | 2 Comments »
Posted on July 21st, 2011 by Bob and Joy Schwabach
GetHuman.com gives you phone numbers for actual human beings at banks, insurance companies, Facebook, etc. They also tell you if you have to say… Read more
Filed under: Internuts, tech support | No Comments »
Posted on April 10th, 2011 by Bob and Joy Schwabach
We never wanted to be geeks as we grew up, but Joy says she’s now in serious danger. She recently found a new use for the right-click button on the… Read more
Filed under: tech support, Windows, word processing | No Comments »
Posted on March 14th, 2011 by Bob and Joy Schwabach
Often you can solve someone’s computer problem if you can just see what they’re talking about. Join.me is a free service from LogMeIn.com… Read more
Filed under: group calls, remote access, tech support, training, troubleshooting | No Comments »
Posted on February 22nd, 2011 by Bob and Joy Schwabach
We have four computers and two of them are nine years old. We found that out by running a utility program that found old files going back to… Read more
Filed under: computers, tech support, troubleshooting | 1 Comment »
Posted on February 16th, 2011 by Bob and Joy Schwabach
We went to Elance.com to hire a technician to add mobile access to our web site. This would let anyone call up our site on their smartphone and… Read more
Filed under: tech support, web | No Comments »