SHARING SCREENS

TeamViewer for Android is a mobile version of this popular screen-sharing program. Use it to get tech support from a remote friend, or to offer it. When you sign in, you get a code to share and so it’s just the two of you seeing the same screen. Joy used it recently and was able to see a friend’s distant computer screen so she could show her how to add a profile picture to Facebook. The program is free for personal use.

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ANOTHER WARNING

A reader asked us if he should have his computer registry cleaned. A pop-up on a website wanted to charge him $129 for this service. Back away, we said.

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HIGH ADVENTURE WITH MCAFEE

Our friend Nancy just had a tour of McAfee Anti-Virus hell. She thought she had a virus but she didn’t. Yet the company told her it would cost $180 for the “Concierge Gold” service to fix her computer over the Internet.

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MICROSOFT WINS, WE LOSE

So Joy decided to upgrade her Windows 7 computer to Windows 8 — figuring how can we serve the readers if we don’t have the latest Microsoft operating system? Just so. Well, let no good deed go unpunished. From the beginning, there were warnings that should have told us we were on dangerous ground. The built-in Windows 8 “Upgrade Assistant” said we’d have to buy extra software if we wanted to continue to play DVDs. (Wait a minute: we had no trouble playing DVDs before.) Then it informed us the Windows Media Center also would no longer be available. But we could buy extra software that would perform those functions, which we had before. Furthermore, one of the Bluetooth utilities […]

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SHORTCUTS IN GOOGLE CHROME

Our favorite web browser is still Google Chrome, though Firefox is a close second and coming up fast on the outside. Here are some handy keyboard shortcuts:

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COMPUTER TUNE UP PROGRAM REALLY WORKS

The best new fix-it program we’ve seen in a bunch of harvest moons has brought a 13-year-old Toshiba laptop back from the dead. (Or at the very least, a coma.)

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WINDOWS XP REVISITED

Starting April 8th, 2014, Microsoft will no longer support Windows XP. (We wonder if they may want to sell you something else.) This means no phone support and no Windows updates. According to Microsoft, this means “no security updates that help protect your PC from harmful viruses, spyware and malicious software which can steal your identity.”

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GETTING WITH IT

Our 89-year-old aunt’s iPad arrived the other day and for several days it stayed in the box. (Imagine, for the sake of contrast, a 3 year-old’s reaction. He’d have it out of there in a minute and would probably have it figured out in 15.)

Still, our aunt is ve

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SEARCH FOR DOWNLOADS CAN LEAD TO TROUBLE

Looking for a news topic through a Google search is a great idea. Trying to find a download this way is a bad idea. It turns out that quite a few sites exist just to trap you into downloading the wrong product. At best they only ask you to buy something you could get elsewhere for free. You may not think of that as “best,” but it can get a lot worse. In the worst situation, some of these sites take control of your computer and start downloading material you don’t want, never wanted, and will find hard to get rid of. Bob unknowingly acquired something called “I Want This” in this way, and he certainly didn’t want it. It […]

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BIG USER TIP

If you type almost any computer problem into Google’s search box — just literally type it in — you will almost always get a solution. This also works for searching newspapers and magazines online. Google’s search works better than most publications’ built-in search function.

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