How’s this for a kick in the gluteus maximus? You pay for anti-virus software but it doesn’t get rid of the virus, so they offer to remove it but want to charge you several hundred dollars. According to hundreds of complaints on a website launched by Consumer Affairs, the worst offenders are Norton, McAfee and CleanMyPC. A Norton user, to take just one example, found he couldn’t install the Norton program; his computer froze. Norton tech support told him if he paid $155, they could get it installed. Another Norton customer was told it would cost her $300 to remove a virus. Another guy said his computer ran slowly for two years until he discovered that Norton was a resource […]
According to a 2015 Mobile Payment Security Study of 900 security professionals, half say mobile payments such as Apple Pay are not safe. Nevertheless, nearly all expect paying by phone to become a lot more common in the next 12 months.
PC Magazine recently did a review of leading free anti-virus programs. Their top picks were Panda Free Antivirus, BitDefender AntiVirus Free Edition, and Malwarebytes Anti-Exploit Free. Avast, which we’ve used for years, was number four out of ten. For tough problems needing paid support, we recommend HelpHelpNow.com (with which we have no connection).
Hewlett Packard recently sponsored a hacking contest in Vancouver, Canada, to see if anyone could break into “unhackable” programs, web sites and browsers. It may come as no surprise that there were people out there who were fully capable of hacking into the unhackable.
Here are some scary predictions for 2015 from MalwareBytes, makers of a free popular anti-spyware solution. We have used it for years. — “File-less Payloads” We’ll see an increase in malware that isn’t an actual file on your computer but runs only in your computer’s memory. These are real tough to get rid of. — “Ransomware” This is malware that messes up your phone and the party who placed it there demands a payment to remove it. Of course, if you’ve backed up your phone’s data, you can revert to the original factory condition and then re-load. — “Wallet Malware” Using your phone to pay at the counter is just one more function that makes your phone vulnerable to attack, […]
It happened like this: Joy got one of those Roku sticks you plug into your TV set so you can get dozens of extra channels. It didn’t work. Joy said it must be a problem with the Sony TV. So Bob, ever helpful, went on the web and searched on the term “Sony support.” He clicked on the first one that came up and dialed the number for Sony Support. Boy, was that a mistake. The smooth-voiced gent that came on the line advised us that we had a bad virus situation and took control of our computer with one of those remote control programs that let you do that. The screen began to fill with hundreds of error messages […]
Our favorite question-and-answer site, Quora.com, recently posted a message from David Seidman, a Microsoft employee, on the question of why Windows gets so slow after just a year of use. First off, he says, if you never install any software, except security updates, and leave lots of free disk space, it will never slow down. On the other hand, if you have lots of programs, you should run the “msconfig” utility to keep so many from loading at start up. In Windows 7, get to msconfig by clicking “start,” and “run” and typing “msconfig.” In Windows 8, get to the startup tab by right-clicking your taskbar and choosing “task manager.” Seidman says that Windows 8 runs many fewer services at […]