REMOTE CONTROL

Sometimes you need to access your computer from a galaxy far, far away. Or at least from the beach. We used to like TeamViewer, but it got too complicated. So now we like the free “AnyDesk.” You can use this from any laptop, tablet or smartphone. In our tests, all went well. On a Chromebook, we used AnyDesk to control our Windows computer. It was only in the next room, but in theory it could have been far, far away. After clicking on the AnyDesk icon and typing the secret code, we clicked on familiar icons to browse the web, edit anything we had written, and play Peggle, our favorite game. In PowerPoint, we added a slide to our “History […]

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A STICKY BURGLAR ALARM

Some people want to stop using their landline phone and rely only on a cell phone, but they can’t: The landline sends the message when the burglar alarm goes off. So we looked at “SimpliSafe,” a burglar alarm that doesn’t need a phone.

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REMOTE VIEWING

The easiest way to get help in solving a problem on your computer is to let a helper see your screen and take over the computer from afar. TeamViewer is a free program …

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SOLVING IT TOGETHER

Often you can solve someone’s computer problem if you can just see what they’re talking about. Join.me is a free service from LogMeIn.com that lets you do that.

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FREE ONLINE MEETINGS

Free online conferencing at join.me.

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LOGMEIN

A new version of LogMeIn is even handier for controlling your gadgets from afar.

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A FREE PRIVATE NETWORK

You can set up a secure private link between two or more computers using a Virtual Private Network (VPN), like the one corporations use. This is a swift and safe way to transfer files. Individuals can get it for free from logmein.com. Commercial users must pay a fee, starting at $5 a month.

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GETTING INTO TECH SUPPORT

There isn’t a tech support person in the world who knows how to solve all the problems that come up in Windows. But somebody, somewhere, probably knows the answer to your particular problem.
There’s a new community of more than 7,000 helpers gathered on a web site called CrossLoop.

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I'M IN TOUCH, YOU'RE IN TOUCH

You may be far away, but your computer is always near. The worst thing about that is you’ll never have an excuse to stop working again. For instance, with I’m InTouch, you can control your home or office computer no matter where you are, or when.

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I’M IN TOUCH, YOU’RE IN TOUCH

You may be far away, but your computer is always near. The worst thing about that is you’ll never have an excuse to stop working again. For instance, with I’m InTouch, you can control your home or office computer no matter where you are, or when.

(CLICK HEADING FOR MORE.)

Read more