CAN YOU BE SUED FOR AN ONLINE REVIEW?

Online reviews can get people in trouble. In a case reported by the Washington Post, angry friends of a bride and groom accused a wedding photographer of being a con artist for holding photos “hostage” until an extra payment was made. The photographer went to court and won more than a million dollars in damages. Thanks to the First Amendment, you can say almost anything you want in an online review of a product or service. Almost. If you say something like “scammer” or “con artist,” that’s accusing someone of illegal activity; you don’t want to do that unless you can back it up, When writing an online review, be sure to use phrases such as “I didn’t like X,” […]

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BROTHER, WHERE ART THOU?

A reader innocently called a tech support phone number he saw on the Brother Printers website. It turned out to be a scam. Unlike “click bait,” which leads you to fake news stories or other web sites, this one goes after your wallet. When our reader called the supposed tech support number, he was told they needed to take control of his Macbook Pro to fix a major problem. They said he had a lot of “stuck” and “sleeping” files (whatever those are), and added he needed to pay $299 a year for a firewall. Fortunately, he said “no.” He added: “They told me there was no way that I would get the printer to work without their firewall!”  But […]

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UNROLL ME

If your inbox is cluttered with junk mail, you can fix that.  Unroll.Me lets you unsubscribe from all those mailing lists you never knew you were on and have no idea how you got there. It rolls them up into one message, which still has links to all that stuff if you want it. Go to Unroll.me to start and sign up using your Google, Yahoo, Outlook, AOL or other account. When Joy did it, Unroll.Me found she had 242 subscriptions in her Gmail account and 76 in her AOL account! What? Who were these people and how did they get here? A mystery wrapped in an enigma, as Winston Churchill used to say. They all appeared on a list, […]

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CAR TECH

We had a gizmo attack. A gizmo attack is when some new gizmo comes out and you feel you have to have it. Normally you should lie down and wait for this feeling to pass. But not always. So we went for it. We spent $500 for a driving aid called “Navdy.” This is a hamburger-sized device that sits on your car’s dashboard and projects a head-up display that brings you directions, text messages, phone calls and many other now necessary aspects of the modern world. Think of it as the same kind of display fighter pilots see — at least while there still are fighter pilots. In our case, we fitted this device in our 17 year-old Honda minivan […]

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GOOGLE TAKES “ACTIONS”

When extra features are added to cell phones or the Internet, they’re called “apps” — short for “applications.” Maps and games are examples. When features are added to the new fast-growing digital assistants like Amazon Echo, they’re called “skills;” but when added to Google Home, they’re called “actions.” Why the difference? We don’t know, and we didn’t make this stuff up. You have to realize that dozens of meetings, attended by high-powered executives, are required to make such decisions. We weren’t invited. Well these gizmos are the fastest growing products on the planet, just ahead of organic carrot juice. And so we looked at what “actions” Google can take. Users of either device most often ask for weather or music. […]

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THE NEW CHROMEBOOK

Topics: the new Chromebook, 3D art and photos, glamorous camping, news, tech tips.

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DOS IS BOSS

Topics: Using DOS instead of Windows to save photos quickly. Virtual reality for kids. Internuts. Digitizing a paper photo with the free Google PhotoScan.

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EASY BACKUP

This week’s topics: Easy backup in Windows 10, preventing hackers, new Epson printer. “Internuts” include a bedtime story site, photo collage site, gaming site and anti-politics site.

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JUST THE FACTS

Get info about your local hospitals and nursing homes, see what they’re good and bad at. A “411” info app for your iPhone. A new photo editing program and more.

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SKIP THE IPHONE

We tried an experiment. We went out to the drugstore and bought a $40 cell phone. It wasn’t the cheapest one; we could have bought one for $13, but Bob noticed it was a so-called clam-shell or flip phone and you can’t load apps onto those. The impetus for this experiment was our 97 year-old friend Ida. She said she may have to give up driving one day and switch to using one of the ride services, like Uber or Lyft. So then, she would have to get an iPhone so she could call a cab. Uh-uh, we said. You do need a smartphone or a computer to call one of those ride services but you don’t have to spend […]

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