Companies have started paying people to write favorable product reviews on Amazon, so it’s hard to trust them. Looking for the “Real Name” icon next to a review is one solution. If someone is using their real name, it’s a little more likely to be accurate, but it’s no guarantee. Some regular reviewers have turned this kind of writing into a business.
Another option is to search for the product on YouTube. Many reviewers have made videos of their experience using a new product and you can see for yourself if there are difficulties. Our favorite tech guru says this is more reliable than Amazon reviews.